Dear Valued Customers,
Facing challenges while installing your WP-SD-09 shower door? No need to worry—we’re here to help you resolve common issues efficiently.
Common Installation Problems
1.The glass door fails to fit into the frame during installation.
2.After installation, the glass door tilts with an excessively large gap at the bottom.
What’s Causing These Issues?
These problems typically result from incorrect installation steps. The good news is, reinstalling the door following the proper process will resolve them!
Step-by-Step Solution
We recommend reassembling the door on a flat surface first:
1.Assemble the door panels, both pivots, both aluminum components, both wall jambs, and bottom gaskets on the floor.
2.Adjust all components to the appropriate distances for a perfect fit.
3.Once the assembly is adjusted correctly, carefully place the entire door unit onto the wall for installation.
Watch Our Installation Video
For a visual guide, please watch our detailed installation video below. It walks you through each step clearly to ensure proper installation.
Video:
Need Further Assistance?
If you have questions or need additional guidance, feel free to contact our technical support team via email or phone. When reaching out, please provide:
1.Order number (include a screenshot of your purchase receipt)
2.Detailed photos of the installation issue
Our team will promptly assess your situation and provide personalized guidance to ensure a seamless installation.
Contact Details:
Phone: 909 9292220 (Monday to Friday, 9 AM–6 PM EST)
Email: info@waterpar.com (We strive to respond within 24 business hours.)
We’re committed to making your experience with our product as smooth as possible. Happy installing!
Warm regards,
The Waterpar Team