Hello! If your newly purchased LED mirror is producing unusual noises during operation, there’s no need to worry—we’re here to help you resolve the issue efficiently. Follow these straightforward steps to get your mirror working smoothly again.
Step 1: Contact Our Support Team
Reach out to our customer service team via phone or email for step-by-step assistance. Our friendly representatives are available to help you during the business hours.
Phone: 909 9292220 (Monday to Friday, 9 AM–6 PM EST)
Email: info@waterpar.com
Step 2: Provide Key Details
To expedite your support request, please include the following information when contacting us:
Order number (kindly attach a photo of your purchase receipt)
Product model number (printed on the product box or in your online order details)
A short video demonstrating the mirror operating with the unusual noise
Step 3: Receive Expert Guidance
Once we receive your request, our technical team will review your case promptly. We’ll provide personalized troubleshooting steps—including guidance on replacing the power supply and touch button switch—or arrange for a product replacement if needed. (A video tutorial for replacing these components is attached below.)
We’re Committed to Your Satisfaction
Your feedback is invaluable to us, and we take product quality seriously. Don’t hesitate to contact us—we’ll ensure this issue is resolved quickly so you can enjoy your LED mirror without interruptions!