Hello! If you notice a significant leakage from your shower door after installation or during use, there’s no need to worry. Here’s a straightforward guide to help you address this after-sales concern.
First, please contact our team via email or phone. Our technical department will assess the issue and provide repair guidance. When reaching out, kindly include the following details to help us resolve your problem efficiently:
1.Order number (with a screenshot of the purchase voucher)
2.Product model number
3.A full-view photo of the entire shower door
4.Detailed photos of the leaking area
Clear information and images will enable our team to accurately diagnose the issue and offer the most suitable solution. We’re committed to ensuring your satisfaction and will strive to resolve the problem promptly.
Contact Details:
Phone: 909 9292220 (Monday to Friday, 9 AM–6 PM EST)
Email: info@waterpar.com (We strive to respond within 24 business hours.)
Please feel free to contact us—we’re here to assist you at every step. We look forward to resolving the issue for you soon!
Example image of pointing out leaking area